Simple transparent pricing

NO CONTRACT. NO OBLIGATIONS. NO CREDIT CARD NEEDED.

How does one decide on the perfect solution in a sea of thousands of solutions? Resolution1 simplifies the process so you don’t have to by providing a marketplace of applications that work on one dashboard for one price saving a business thousands of dollars annually. Select one of the plans below, or create your own custom plan and only pay for features you need from our Marketplace

Free
Basic
Bronze
Silver
Gold
Plan
Plan

Free

All the basic functionality for businesses that are just getting started

Basic

Essential features to manage customer inquiries through email

Bronze

Customization features to personalize communications with customers

Silver

Better insight for growing businesses that want to manage customer interaction across email, social and live chat

Gold

Advanced features and customizations to grow your brand and reputation

Pricing
Pricing
US$
0
US$
9
US$
29
99
a month
US$
49
99
a month
US$
89
99
a month
Top Features
Top Features
  • One User
  • Help Desk
  • Case Management
  • Basic Reporting
  • Sentiment Analysis
  • Website Integration
  • Wordpress Integration
  • Email Support
  • 1 Social Feed
  • Everything in Free, plus:
  • Team Collaboration
  • Collision Avoidance
  • Resolution Reporting
  • Automatic Case Routing
  • Predefined SLAs
  • Case Assignment
  • Case Notifications
  • 2 Social Feeds
  • Everything in Basic, plus:
  • Custom Email Templates
  • Customer Ratings
  • Advanced Reporting
  • Website Contact Form
  • 3 Social Feeds
  • Everything in Bronze, plus:
  • Review Generator
  • Manage Customer Data
  • Detailed Reporting
  • 4 Social Feeds
  • Everything in Silver, plus:
  • Manage Multiple Branches or Brands
  • Custom API
  • Internal FAQ knowledge base
Agents 1 3 5 7 15
Cloud Based
Omni-Channel
Reporting and Analytics 1/month 4/month 8/month 15/month 30/month
Standard Report
Agent Efficiency Summary
Agent Efficiency Detail
Resolution Rate
Overview Report
R1 Contact widget
Agents and Departments
Instant Setup
Setup Tutorial
Wordpress Plugin
Private Messaging
Sentiment Analysis
Social Feeds GripeVine 2 3 4 4
Team Collaboration
Case Routing
Social Watchlist 10 20 40 80
Case Reminders (Inactivity Alerts Feature)
Customer Rating
Website Contact Form
Custom Email Templates
Auto Review Generator 3 requests/month 5 requests/month
Facebook Messenger
Manage Customer Data
Custom API
Review Widget
Manage Multiple Branches
Marketing Automation
Workflow Automation
Pricing

Free

US$
0

Basic

US$
9

Bronze

US$
29
99
a month

Silver

US$
49
99
a month

Gold

US$
89
99
a month

Need something special?

Looking for custom features and functions without a hefty price tag?
Contact us to discuss your own unique needs.

FAQs

Nope. You pay on a monthly basis and you can cancel your account at any time without any cancellation fees.

Absolutely not! You only per user per month. We don’t charge you based on how many tickets or the volume of customer conversations.

No. You can access Resolution1 from any computer or mobile device using your browser.

Sign up and get started now

Create your free account in minutes and get started with a complete help desk solution for the best customer experience.