Can I add custom department names specific to my company?

Yes you can, we highly recommend that you customize departments to suit the specific needs of your company. How to add custom departments:

  1. Login to your Resolution1 Dashboard;
  2. Click Settings on the bottom of the left hand menu;
  3. Navigate to the Departments tab by clicking the Departments button;
  4. From here you can add/remove departments and set the default department.